Sustainability is at the heart of our business and is one of the pillars by which we make, or do not make, certain decisions. We always try to use what can be renewed in the long term. Our own wax blend is created in Germany, reducing emissions on transports. Wicks are made from cotton and linen for rigidity instead of lead. Our containers and packaging are 100% reusable and recyclable. We have established partnerships with different organisations to "offset" our environmental footprint. All our products are handmade in small batches, minimising waste. We're not perfect, but we work hard to get there.
Yes, if you want to resell our products, please fill in this form.
For white label/private label, please send an email to email@example.com with as much detail as possible of what you want to do. Minimum quantities start at 250 units.
Shipping by GLS to mainland Portugal costs 3,60€, and is free for purchases over 35€.
You can check how much your shipment will cost directly on Cart, before continuing your purchase, by clicking on "Estimated shipping cost".
We deliver by hand within a 12 km radius from our Studio (option only available at checkout for addresses that meet the requirements). You also have the option to collect your order at our Studio. Check our Shipping & Returns page.
Depending on your location, your candle will arrive in a maximum of 2 days (for mainland Portugal), after being delivered to the carrier.
Please always check your details (address, telephone, and e-mail) to ensure stress-free shipping!
If this is a possibility, you can collect your order from a ParcelShop near you. When you receive an e-mail from GLS with the details of your shipment, choose the option "Pick up at a ParcelShop". Then, simply choose the one that is most convenient for you! Your order will be there waiting for you.
To ensure the quality of the product, as soon as it reaches your hands. Due to the nature of wax, our candles should not be left in a warehouse or truck, over the weekend, as they may melt as heat, or crystallise with cold, changing their shape. This would not harm the characteristics of the wax, just its presentation.
We are very sorry to hear that. Sometimes carriers are not as careful as they should be. If this has happened to you, please contact us as soon as possible at firstname.lastname@example.org with your order number. All sent orders are insured for protection in such cases. We will get you your new candle as soon as possible!
about our products
It's normal! Our vegetable wax is full of personality, as we like to say. Because it is a natural plant material, without any chemicals, we can't always give it a perfect and immaculate look, but we do our best. Wax can get a few wrinkles and breaks after the first firing. It is natural, and will continue to release a perfect essence! We advise you to read our page: candle care.
We believe, from a scientific point of view, that the production of essential oils are more harmful to the planet than synthetically produced fragrances. We are of the opinion that not all chemicals are bad, and not all natural products are good.
We use synthetic fragrances created and developed under great chemical scrutiny by leading perfume makers in France and the UK. Our fragrances are not obtained from natural elements, but from chemical compounds. However, all of them do not have in their composition any product harmful to people/animals, unless they suffer from any allergy to these products.
Both. All our raw materials are manufactured in the EU, including the fragrances. As such, none are tested on animals.
In none of our products are raw materials of animal origin used. When we say, for example, that candle Hominis has a honey aroma, we mean that the fragrance has the chemical compound, manufactured in a laboratory, which gives the aroma of honey.
CLP stands for "Classification, Labelling and Packaging", and is a standard established in 2008 for the entire European Union, whereby products on sale, which contain chemicals (such as our fragrances) must have the main allergens on a safety label on the product. You will not find this information on candles on sale in supermarkets because:
1. They use fragrance concentrations below 5% and are not required to have CLP;
2. They're not manufactured in the EU.
Read our post on this subject here.
We abide by the rules, even those we don't agree with 100%. In CLP, the label at the bottom of your candle, you will find this text in some of our essences.
Because we work with concentrated formulas, and as such we are obliged to have this text declared on the product. The law regulating chemicals in the EU is based on the possible danger, not the possible risk. So there is a danger of contamination if hundreds of thousands of our candles come into contact with an aquatic environment. But there is no such risk.
First, because we don't make hundreds of thousands of candles at once;
Secondly, we do not don't ship our candles in containers (by sea transport), which would be the only way for our "hundreds of thousands" of sails to come into contact with the aquatic environment.
In short, the text "toxic to aquatic organisms with long lasting effects" is on our candle's CLP so that in the event of a disaster the competent authorities will know how to proceed if large quantities of fragrance come into contact with an aquatic environment.